Things to Consider When Choosing a Shuttle Service in Cancun

It may seem like a minor consideration but choosing a Cancun shuttle service is an important step in your vacation planning. The Cancun airport transportation you select is your introduction to this incredible Mexican Caribbean beach destination and it can definitely make or break your vacation escape. Here are the important things to consider when choosing a shuttle service in Cancun:

  • Safety
  • Reliability and punctuality
  • Exceptional customer service
  • Guaranteed rates and transparent pricing

Safety First - Be aware, be safe, book your Cancun shuttles in advance

Finding the safest way to get to your hotel from the airport in Cancun is THE single most important consideration for you and your family in choosing a shuttle service. Licensed and insured drivers and daily safety checks of vehicles are a must. Look for companies with an excellent safety record and reputation.

It is NOT safe to take a taxi from the Cancun airport or to get into an unknown vehicle. For your safety and protection it is advised to reserve your Cancun airport shuttle in advance. Cancun airport scams are common, don’t fall for them, book ahead to guarantee your safe transfer from airport to hotel.

With a guaranteed booking in advance, you can “walk the gauntlet” of the Cancun airport with the confidence that your SAFE, licensed and insured ride is waiting. Just smile and say “No gracias” to the aggressive sales people until you find your Cancun shuttle service signs.

Reliable and Punctual Shuttle Service in Cancun

Travel days are exhausting, the last thing you want when you land at the Cancun airport is the hassle of a late shuttle service or worse, one that doesn’t even show up! Choosing a reliable Cancun shuttle service in advance will save you huge amounts of stress. Read the reviews and talk to other travelers who have booked with the company previously, being on time is a priority for the best Cancun airport shuttle services.

Accept Nothing Less Than Exceptional Customer Service

With hundreds of Cancun shuttle services vying for your business, you have the power to choose. Exceptional customer service is an absolute must, from the first contact to the final departure from paradise, your Cancun transfer company service agents must be helpful, polite, friendly and professional. All communication whether it be via call center, online chat, email, Whatsapp or smoke signals should be clear, concise and provide you with the answers you need, 24/7.

Look for the repeat customers, read the reviews of Cancun transportation companies before you book and see just how many people are coming back year after year. A loyal customer base is the best indication of great customer service.

Guaranteed Rates and Transparent Pricing

When choosing your Cancun shuttle service, be sure to look for transparent and affordable pricing and guaranteed rates. No hidden fees, no negotiating at the airport, no surprises. Pay in advance for your Cancun airport transfers and arrive knowing that your ride is guaranteed at the price you paid, not a peso more. Your online reservation for Cancun shuttle services is the best way to protect your hard-earned vacation budget.

Choose the best shuttle service in Cancun today, discover the Happy Shuttle Cancun difference

  • Safety - Happy Shuttle Cancun makes safety our #1 priority with our licensed drivers and impeccable vehicles that are put through a safety checklist daily.
  • Reliability and punctuality - Always there and always on time, Happy Shuttle Cancun monitors your flight to know exactly when you’ll be arriving in paradise.
  • Exceptional customer service - This is where we shine! Happy Shuttle Cancun is a family-run business with decades of experience in getting people around in Cancun and the Riviera Maya. Friendly, professional and clear communications are why people return to us year after year.
  • Guaranteed rates and transparent pricing - Reserving your Cancun transportation service online with Happy Shuttle Cancun means you don’t need to worry about extra fees or surprise charges and your ride is guaranteed. Once you have your confirmation number you can sit back and relax and imagine the sand between your toes and the cool drink in your hand.

Our customer service agents are standing by to answer all your questions on choosing a shuttle service in Cancun. Give us a call, shoot us an email or jump in and say HOLA on chat, Happy Shuttle Cancun is ready to meet you at the airport, book today!

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The best reviews!!!

Still not sure to book your Cancun Airport Transportation? See what these Happy Shuttle Cancun customers are saying... 4.8 stars of 5, based on 5971 reviews

Happy Shuttle Cancun

4.8 /5
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Independent Feedback based on 1371 verified reviews.


Excellent Catamaran Cruise experience
Roy L Vasquez - yesterday Cancun Catamaran Tour

The Samba 1 crew was excellent! We had a great time! Well worth the trip! I highly recommend this as a must visit to Isla de Mujeres! Piinquino is a rockstar!


Trusted Customer - yesterday Cancun Airport Transportation to Dreams Riviera Cancun Resort & Spa Puerto Morelos

Happy Shuttle provided a smooth, clear process for meeting my transportation to and from the airport. They also adjusted well to my flight changes.


Very professional service
DANIEL CASEY - yesterday Cancun Airport Transportation to Cancun Hotel Zone

On time, polite, friendly and professional


JANE SIHVONEN - 2 days ago Cancun Airport Transportation to Isla Mujeres Ferry

on time, organized, personable and professional balance


Trusted Customer - 2 days ago Cancun Airport Transportation to Barcelo Maya Palace Puerto Aventuras

This is our second time using Happy Cancun and will continue to use them whenever we return to the area. They are waiting for you when you arrive, their drivers are friendly, knowledgable and take you directly to your desitanation.


Highly recommended
NELIA GUZMAN-KISSOONDATH - 2 days ago Cancun Airport Transportation to Westin Resort & Spa Cancun

Was a peace of mind and felt safe arriving at night time. The driver was pleasant and was a smooth ride.


LYNETTE JONES - 2 days ago Cancun Airport Transportation to Isla Mujeres Ferry

This is my second time using Happy Shuttle Cancun. I purchased round trip private transfer. My drivers were courteous, and I had a comfortable ride each way. I would definitely recommend.


Great job!
PHILLIP HOUK - 3 days ago Cancun Airport Transportation to Sandos Playacar Beach Resort Playa Del Carmen

They did a great job. It was seamless and they were very timely. They made our trip very enjoyable since they did a great job getting us to the resort and airport.