Cancun Airport Transportation

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Cancun Airport Transportation Reviews

Read what customers are saying about Cancun Airport Transportation with Happy Shuttle Cancun

2247 Total Reviews



"Amazing, compassionate staff"

I am so very, very thankful to Francisco and Luisa. I hope I remembered your names correctly. On Friday, 25 November, I arrived at the Cancun Airport on a separate flight from my son, who was coming from another part of the US. Our flights were to arrive within less than 30 minutes of each other. Unfortunately, we were in a communication vacuum, due to our phones unexpectedly not working in Mexico. After sitting by customs for well over 1 hour, I finally went outside the airport building. Needless to say, the wonderful staff form Happy Shuttle saw my frustration and began reassuring me, and Luisa went back into the airport to help look for my son (I showed her pictures). Fortunately, the story ends well. Contrary to what I had been told by airline personnel, my sons flight was late. I saw him, as he exited the airport. I was very concerned the driver would leave us and I would have to pay for additional transportation. Fortunately, that was not the case. They called a driver to pick us up and all was well. Thank you Happy Shuttle for your care and concern. I will definitely use Happy Shuttle for future trips and tell everyone I know to use your service! Not only is your service very affordable, the human side is priceless!

\ San Antonio, Texas




"Excellent service!"

When we arrived , we were met by the representative at the airport. Nevertheless, there was a little confusion with our arrival time(they thought the arrival time was later). They found private Van for us within few minutes. It was raining outside, and the driver even put the umbrella over our head and walked us to the vehicle!!! We also used tour service from the company. We went to Xcaret Park. The driver, his name was Lucio : was very entertaining. Answered all possible questions we had. He made our road trip very informative and smooth. We really enjoyed the trip. After we spent the day at the park, He arrived to the park promptly at the time we asked him to come back. He was Very nice, friendly and polite. So, we are planing to return to Mexico for vacation. If we do go back, we will definitely use their services!!! Special Thanks to booking agent Erika. She went back and forth to keep us happy!!! We were in touch before we came to Mexico: I received numerous emails and phone calls from her while preparing for the trip. She also contacted us while in Mexico to make sure that we had everything we need. GREAT SERVICE!!!! 100% recommend them and will use them myself!




"We used these guys last year."

Everything was right on. you are always a little worried when traveling with little ones in a foreign country. but the service made us feel right at home. There was 10 of us for this round trip to Occidental resort (about 40K south of airport) they picked us up right on time, helped us with our bag, even waited for some of the adults to get a quick drink for the road. the baby seat that was requested was installed and ready to go. the driver spoke good english, was courteous and did not rush the ride. when we arrived he settled all check in procedures with the hotel bell boy. the way back to airport was just as comfortable (though they had a change of cars and we ended up taking 2 vehicles. it was fine the vehicles were newer with AC and comfortable. A few more months till we use your service again.:)) Thanks Happy shuttle, you made our trip Happy .




"Great Ride, no waiting time"

We are very pleased that we found Happy Shuttle because we experienced other companies before and we werent pleased with the services. To our surprise, happy shuttle response to our email was fast, and our booking was made in no time. When exiting cancuns airport we found a lady holding their logo whom directed us to our van very promptly. She confirmed our trip going back to the airport. The van was clean and comfortable for our party of 6. Ride to our hotel was smooth and our chat with the driver was very pleasant, he even recommended us some new spots visit while our stay. On our way back, our driver was already waiting on the lobby before we checked out, this was very good since we always had to worry on our previous visits on our arrival time to the airport. Same deal, vans clean and a very smooth ride, will definitely look for happy shuttle on our next visit.