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Why choose Happy Shuttle Cancun?
People love us on TripAdvisor
Feefo
586 reviews
TripAdvisor
1,570 reviews
TrustPilot
71 reviews
Google Reviews
20 reviews
12/13/2016
My family and I (5 in our crew) used their service. Ask for HENRY UZCANGA! He was on time, very helpful, and made the transfer very pleasant. We also used Happy Shuttle on a private tour to Tulum. Best thing ever! We told our driver, Richard, our plans and timeline, and he delivered. Gave us great service and got us to our destination prompt and gave nothing but the best customer service! Will be using Happy Shuttle again on our next trip!! Visited November 2016.
Adria G
12/12/2016
Happy shuttle service was excellent. When we were picked up at the airport the driver had cold bottles of water for us. We did round trip transportation and everything went very smooth. They were on time for our pick up and the drivers were very courteous. The only negative was the vans were not well marked and hard to identify them as Happy Shuttle vans. But I will be using their services in the future and would highly recommend them.
Keelie W \ Milton, Wisconsin, United States
12/11/2016
I would definitely use Happy Shuttle again. They were on time, friendly,and had courteous drivers. The drivers were able to answer any questions that I had and provided a wealth of information about the attractions in Mexico.
Jill Remsey \ Fort Lauderdale, Florida
We received excellent, on time, friendly and professional service. We continue to be completely satisfied with Happy Shuttle and plan to utilize them on all our upcoming trips. Highly recommend Happy Shuttle!!
Donald Miller \ U.S.A.
12/10/2016
They were great, on time waiting for us when we arrived. Clean vehicle, curtious driver. We are using them again for the 3rd time, and we have always recommended them to friends and family.
Vicki Clark
12/09/2016
Excellent, I have been to Cancun/Playa in the past and this service is by far, one of the best, if not THE BEST SERVICE. I will not use any other service when I do return. Excellent, Professional, Courteous.
Jose Cruz
We were greeted nicely and promptly loaded up. We had a nice ride to our resort. The whole transport was handled great by everyone.
Beth Horney \ Marion, NC
My husband, son & I used Happy Shuttle the first week in Sept. 2016. They made booking online easy. We needed to go from the airport to the ferry and back. They were prompt, helpful, and courteous.They had reasonable prices...(Some of the services were outrageous in their prices). We will book with them again. Thank you Happy Shuttle for your good service.
Sh F \ Illinois
We used Happy Shuttle services for a transfer between Cancun airport and Tulum. Pickup process at the airport was seamless and drivers, both on our way there and back, we really nice, helpful and spoke perfect English. They we also both right on time.
Fprisse \ Miami, Florida
Best round trip transportation in Cancun! Vans are very clean and the drivers are super friendly! We always request Henrry... he is definitely the best! Thank you again Happy Shuttles for making our 5th trip with you easy and fun!!!
tennilleculp \ Indianapolis
We have been to Cancun multiple times and Happy Shuttle was by far the best experience we have had. Dependable, Courteous staff. Clean and safe Shuttle. Prices perfectly!
tseyffs113 \ Bellingham, Massachusetts
This was an excellent service and less expensive than the traditional companies. They were waiting for us on arrival and very friendly and informative. I highly recommend Happy Shuttle.
Julie C
Booked with Happy Shuttle 1 week in advance. Our flight was delayed 2 hours and we had no way of letting them know but they were there to pick us up on time regardless. Very courteous, clean and a great value. Will definitely us them again.
Scott j \ Springs, California
We reserved a private ride with Happy Shuttle during our visit to Cancun. Never visiting Cancun, we were extremely unfamiliar with the area but were made to feel super comfortable and welcomed. We will definitely use them the next time we go back.
Cynthia B \ Austin, Texas
My wife and I stayed in Tulum and took the shuttle back to Cancun, and it was a very pleasant experience. We had a map mix-up so our driver, Henrry Uzcanga, was waiting for us at a different location, but once we figured that out he was nothing but kind and courteous. Very happy guy with a lot of good conversation and great demeanor. Would recommend!
Clinton R
We used Happy Shuttle for our airport pickup for our family flying in from three different U.S. cities on Thanksgiving day. When we couldnt connect with our daughter and her husband they located them at another terminal and brought them to the rest of our group. Exceptional service! A few days later we used them again for a private van tour to Chichen Itza where our driver Lucio was awesome! He spoke excellent English, was extremely friendly, very knowledgable and did everything possible to make the trip great. We highly recommend Happy Shuttle and Lucio!!
catpru2 \ Denver, Colorado
I am so very, very thankful to Francisco and Luisa. I hope I remembered your names correctly. On Friday, 25 November, I arrived at the Cancun Airport on a separate flight from my son, who was coming from another part of the US. Our flights were to arrive within less than 30 minutes of each other. Unfortunately, we were in a communication vacuum, due to our phones unexpectedly not working in Mexico. After sitting by customs for well over 1 hour, I finally went outside the airport building. Needless to say, the wonderful staff form Happy Shuttle saw my frustration and began reassuring me, and Luisa went back into the airport to help look for my son (I showed her pictures). Fortunately, the story ends well. Contrary to what I had been told by airline personnel, my sons flight was late. I saw him, as he exited the airport. I was very concerned the driver would leave us and I would have to pay for additional transportation. Fortunately, that was not the case. They called a driver to pick us up and all was well. Thank you Happy Shuttle for your care and concern. I will definitely use Happy Shuttle for future trips and tell everyone I know to use your service! Not only is your service very affordable, the human side is priceless!
ladycreole \ San Antonio, Texas
12/08/2016
Amazing shuttle service, on time and dependable both ways! No complaints what so ever!
Jordan Hardy
The service was excellent, very prompt and courteous. Handed us a packet of tour brochures and told us to call them if we wanted to book any - no pressure whatsoever. If we had been in Mexico longer, we definitely would have booked a tour through them. I would definitely recommend Happy Shuttle and I will use them on my next trip to Mexico!
Lisa Lodice
Excellent service both from the airport to the hotel and the return. Well worth doing as it saved a lot of time and waiting around. As there were 6 of us (3 couples) it was also value for money.
John Goodchild
Have used Happy Shuttle 3 times. They are always on time, polite, safe & professional.
Matt Toney
12/07/2016
Our driver was punctual very friendly and attentive. The van was very clean and cool. We loved the customer service from Happy Shuttle.
Maria Herrera
Prompt, courteous service. Had to make a change and customer support was able to do it in a breeze. Henry our driver was excellent and pointed out great spots to visit.
Nick Shepard \ Los Angeles, CA
Excellent service. Prompt to respond to my emails and phone calls. Clean and tidy vehicles were always there waiting on us when we were ready for each trip. . We absolutely loved our driver, he was so informative and such a gentleman and professional. Highly recommend using Happy Shuttle and why not, their prices are the most competitive!
Kristin Kinzel \ Whitefish Bay, WI
It was great service and I think I already rated you but if not, then why are you asking me 6 months later? I would definitely use your shuttles again.
Bill Rodgers
Great customer service. Everyone was extremely nice and helpful. A slight wait for the shuttle to leave, but otherwise pretty seamless pick-up and return from airport to hotel.
Dave \ Denver, CO
12/02/2016
I used Happy Shuttle private transfer in September, November and will be using them again in December. You cannot go wrong with this company. The drivers are very professional and friendly. Spend the extra dollars and go private.
J3971UAdianeb \ San Antonio, Texas
We were 2 groups of travelers arriving 15 minutes apart and Happy Shuttle made it work perfectly. it was a 2 1/2 hour ride to the Holbox ferry and the van was cool and comfortable. On our return trip we had the same driver who met us on the dock to help with our bags. I was so impressed that I have already booked with Happy Shuttle for our New Years Eve trip.
harleyd_papa \ Antigo, Wisconsin
12/01/2016
Flight in was delayed by 2 hours.........still no problem. The drive to our resort was long, but the drive was fine. The trip back was simple as well.
ExtremeTravel17 \ California
11/24/2016
They are very accommodating and affordable. They respond quickly to any requests and were at our hotel early to take us back to the airport. I would recommend these guys to anybody traveling around Cancun.
Jeffrey Trupiano
11/02/2016
Great experience! Drivers were friendly and well worth it! We traveled between Cancun and Puerto Morelos with no delays.
Teresa Rhodes \ Wisconsin
09/21/2016
When we arrived , we were met by the representative at the airport. Nevertheless, there was a little confusion with our arrival time(they thought the arrival time was later). They found private Van for us within few minutes. It was raining outside, and the driver even put the umbrella over our head and walked us to the vehicle!!! We also used tour service from the company. We went to Xcaret Park. The driver, his name was Lucio : was very entertaining. Answered all possible questions we had. He made our road trip very informative and smooth. We really enjoyed the trip. After we spent the day at the park, He arrived to the park promptly at the time we asked him to come back. He was Very nice, friendly and polite. So, we are planing to return to Mexico for vacation. If we do go back, we will definitely use their services!!! Special Thanks to booking agent Erika. She went back and forth to keep us happy!!! We were in touch before we came to Mexico: I received numerous emails and phone calls from her while preparing for the trip. She also contacted us while in Mexico to make sure that we had everything we need. GREAT SERVICE!!!! 100% recommend them and will use them myself!
Marina K
08/18/2016
Happy Shuttle were around half the price of the other airport transfer services at Cancun, so I was a little nervous about using them, however apart from having a short wait outside the terminal building for the minibus to arrive, the service was very good. Vehicles were relatively new, in good condition, and cool, and the drivers spoke some English and were very pleasant and helpful. For our return to the airport, they arrived a few minutes earlier than scheduled, and dropped us right at the terminal door. Would definitely recommend.
Mrs Emma Cole
07/13/2016
Will use again whenever we travel to Cancun.
Alana Morales
06/22/2016
Unbelievable price they offer. ºWe paid only $55 for roundtrip for four of us and we got private shuttle on time didnt have to wait for an extra second.
Devin Solomon \ Santa Barbara, US
05/18/2016
No problems with pick up or drop off. We were worried knowing we needed to be picked up at 4:30 AM but the shuttle was there at 4:20. Ask for Henry - we had him for both trips, he was completely awesome. Gave us lots of info and very kind. :)
Renae Graham
05/08/2016
We were in a private shuttle and on our way to our destination within 10 minutes of arriving outside of the airport, they gave us a voucher for our return trip a week later and were there waiting for us exactly when they said they would be. It cost $60 round trip, which was definitely worth it. Dont forget to tip your drivers if you are pleased with the service!
Elizabeth Gruenke
04/02/2016
I was picked up at my hotel 7 days later on time, no confirmation was required. A+ service, no problems at all..
Sasha Mada
03/31/2016
On March 20 2016 our flight was redirected to another airport because a storm had disabled the radar in Cancun. I was unable to contact happy shuttle to let them know. Our flight was 5 hours late and when we exited the airport they were right there calling out our name! We were so happy to see them. Drivers for the round trip were friendly, courteous , and answered all our questions professionally. Will use the, again and highly recommend them.
Lynda
03/29/2016
Service was professional, timely and friendly. Our driver, Henrry, was the best. He was extremely courtesy, friendly and is a safe driver. He went beyond the expected. It was our first time using Happy Shuttle after many private shuttles in the Cancun area. Without doubt, Happy Shuttle was the best. We will definitely continue to utilize their professional service.
Don
01/06/2016
Everything was right on. you are always a little worried when traveling with little ones in a foreign country. but the service made us feel right at home. There was 10 of us for this round trip to Occidental resort (about 40K south of airport) they picked us up right on time, helped us with our bag, even waited for some of the adults to get a quick drink for the road. the baby seat that was requested was installed and ready to go. the driver spoke good english, was courteous and did not rush the ride. when we arrived he settled all check in procedures with the hotel bell boy. the way back to airport was just as comfortable (though they had a change of cars and we ended up taking 2 vehicles. it was fine the vehicles were newer with AC and comfortable. A few more months till we use your service again.:)) Thanks Happy shuttle, you made our trip Happy .
Nir Marciano
01/05/2016
Happy Shuttle Cancun provided an amazing service. They were on time. There was no waiting and it was so nice being in the shuttle with just our family. I would highly recommend their service to anyone.
RYAN TABATT
I have use this service 3 times now to get me to & from akumal. Always on time, Vehicles are in great condition. The drivers are very accommodating.
BRIAN GREGORY
11/25/2015
A private 10-passenger van door to door from the airport to our resort for my 4 person family, for $50 roundtrip!! Way cheaper than a tiny taxi, and no waiting, no jamming into a little car, no haggling over the price. They had personnel to greet us at the airport, and were out front of our resort for the return trip early--with no additional calls needed, just the original booking information!
Valan Cover
04/21/2015
Great experience with happy shuttle. Affordable, clean and prompt. Drivers were very accommodating, personable and knowledgeable.
Tamera Tammie Mulrine Borders \ Avon, US
03/30/2015
Going to riviera maya and my daughter used them once in cancun. The drivers are so friendly and nice and it is the best deal weve had in our travels. I would highly recommend this service. We will be booking them again this week :)
cmcadam15
02/12/2015
We had a great driver (Alex). He had good conversations with us and we were on our way promptly to Puerto Juarez to catch the ferry. We had to make a change to our return, and did so by email and had confirmations. Still had concerns if we would have our shuttle there. We have made this trip several times and have had 2 problems with other services. Our driver was there, and came down by the boats to meet us. This was a very good experience, nice vehicles as well.
H Miller
01/02/2015
I think All their drivers are good and safe, especially Henrry Uzcanga our driver coming back home,he is not only safe and a good driver, but also funny and entertaining he is also honest and giving back my Iphone Ive left in the shuttle. Hep-hep hurray for Henrry Uzcanga. For sure we will use HAPPY SHUTTLE again next time we go back to Cancun. God Bless you all.
cjdstruction
09/22/2014
Traveling to a tourist destination such as Cancun, one is expected to be charged a large sum for even the most basic services. Trustpilot charges a just fair and is also backed up by outstanding punctuality and customer service. I had no problem booking my shuttle. Would definitely recommend this to family and friends. Bonus points for very clean units!
Mariana Serna \ New York, US
These guys are the best! Totally punctual, vans are super clean and the driver was really friendly. I found them on internet, just give them a call and everything got set up very smoothly. I am definitely going to use Happy Shuttle Cancun again in my next trip to Cancun! Totally recommended - 5 stars
Fillipe Pascalicchio \ São Paulo, Brazil
09/21/2014
Happy Shuttle offers an excellent service and fair prices. Drivers are friendly and very kind. I used this service and it was a very good trip. Vehicles are clean and very comfortable. I am very happy I chose Happy Shuttle. Punctuality, great service, excellent recommendations for places to go.
Mario Alberto Sánchez \ Monterrey, MX
In a world where one is used to expensive and bad service airport transportation, Happy Shuttle Cancun, comes to change the rule of the game. Opposed to all the rest, Happy Shuttle Cancun is a friendly, professional and effective transportation solution. On top of that, the price is more than fair. When flying to Cancun, dont think about it, Happy Shuttle will make your Cancun trip start with a great experience.
Mauricio Díaz Arellano Curts \ Mexico City, MX
09/09/2014
We are very pleased that we found Happy Shuttle because we experienced other companies before and we werent pleased with the services. To our surprise, happy shuttle response to our email was fast, and our booking was made in no time. When exiting cancuns airport we found a lady holding their logo whom directed us to our van very promptly. She confirmed our trip going back to the airport. The van was clean and comfortable for our party of 6. Ride to our hotel was smooth and our chat with the driver was very pleasant, he even recommended us some new spots visit while our stay. On our way back, our driver was already waiting on the lobby before we checked out, this was very good since we always had to worry on our previous visits on our arrival time to the airport. Same deal, vans clean and a very smooth ride, will definitely look for happy shuttle on our next visit.
Alain Alcocer
09/06/2014
We booked Happy Shuttle Cancun based on Trustpilot reviews. We are so glad we did! We hired them for a private shuttle to the hotel for $60 round trip total for both my husband and I. The van was clean and comfortable. The driver pleasant. It could have easily sat 10, but it was just the two of us. On the return to the airport he was a few minutes early. It went just as smoothly! When we return for our next vacation, we will definitely use them again for transportation to and from the airport as well as for day tours.
Ana
09/02/2014
Im very happy I chose Happy Shuttle Cancun because I felt very secure going from Cancuns airport to my hotel in Playa del Carmen. I am a female solo traveler and security was a big issue for me. When I exited the airport, I saw the Happy Shuttle team holding a sign with my name. They introduced me to the driver who was very nice and friendly and answered all my questions about Playa. Their services are a must if you wish to have a worry-free shuttle experience in the Mayan Riviera. I will definitely book them on my next visit on November!
Marcela Ganem \ Miami, MX
08/23/2014
The driver was on time, professional and charming. It didnt hurt that he was CUUUTE too.
P. Carnitas \ Miami, US
