Cancun Airport Transportation to Secrets Moxché Playa del Carmen

Timely, friendly service. On time, no hassle.

Good service - generally quick to respond, friendly drivers!

All Happy Shuttle employees I dealt with were friendly and professional. Both of my trips with Happy Shuttle were on time.

What i expected.

No problems with airport pickup or return to airport. Friendly drivers.

Overall, it was great to see Chichen Itza and the cenote at Hibuku. This tour is an extremely long day due to the distance that you need to travel. We were gone 13 hours from our resort from start to finish. There were a few things that I feel Happy Tours could have done better….first, they were 15 min late for pickup. It would have been nice to get a text or call to advise that driver was running late. Second, they did this big song and dance about how it was so important to have biodegradable bug spray and sun lotion for the cenote so we spent $25 to buy it from the tour guides. When we got dressed and put all this stuff on for cenote, the people at the cenote make you shower it off BEFORE you get in the cenote….so what was the point of having to purchase this stuff. Third, the lunch was ok but we felt rushed. And Fourth, the advertised Open Bar is only a couple drinks during lunch, which was all of 30 min. On other tours I have been on, open bar means they provide drinks throughout the whole tour. In fact the last time I did this tour 4 years ago, they had water and beer available on the bus and throughout the day. This tour does not provide anything except during the 30 minute lunch time. With all that said, the tour guides were very knowledgeable and shared lots of information with a little humor baked in. I would probably try another tour outfit next time based on the 4 points above. I was expecting more based on my prior experience.

We had a little trouble finding them as we exited the airport. Our driver to the ferry was VERY chatty. We talked about the new train track being built, highway construction, new buildings going up, changes in Cancun since our last trip, he talked about the areas we were going through.. Very enjoyable. Our driver from the ferry to the airport made a special stop to pick up a step to make it easier for a short old lady with knee replacements to get out of the van. would book with you again.

Wonderful experience, picked up my daughter and her 4 children at Cancun airport, on time and very professional. Thank you again for a wonderful experience. Will continue using your services.