Cancun Airport Transportation

Transfer Type
To If you can't find your destination on our list, please contact us.
Arrival Date
Departure Date

Top Ten Things to Know About Airport Transportation in Cancun

All you need to know about airport transportation in Cancun from your family at Happy Shuttle Cancun.

  1. The Cancun International Airport is one of the busiest in the world, welcoming millions of visitors each year. With recent record-setting years in travel to Cancun, the Cancun airport was the second busiest in the world in 2021. Knowing what to expect at the Cancun Airport is helpful in avoiding the stress of the crowds and chaos of so many travelers vying to get to the beach as quickly as possible. The airport is located about 30 minutes from the hotel zone of Cancun and services the whole state including favorite destinations like Playa del Carmen and Tulum.
  2. There are four terminals at the Cancun International Airport and it is most likely that you will be arriving at terminals 2, 3 or 4. When reserving your airport transportation in Cancun, you will be asked for your flight number and the pros on the ground will know which terminal to find you at for your arrival. Terminal 3 is the busiest for welcoming flights from the USA on airlines like United, American, and Delta landing here and flights from Air Canada and British Airways. It is possible that your arrival terminal may change, always be alert to the airline's notification.
  3. You can NOT hail a taxi at the Cancun Airport. Unlike other cities, you can not walk out of the arrival terminal and hope to find a taxi stand. It is illegal for taxis to work at the airport in this manner. It is highly recommended to reserve your Cancun airport transportation in advance to avoid taxi scams and unscrupulous drivers.
  4. Uber is not available at the Cancun Airport and you will not be able to use rideshare apps that you may be accustomed to like Lyft. It is illegal for Uber to operate at the Cancun Airport and you will need to reserve your transportation in advance with a private transfer company like Happy Shuttle Cancun.
  5. On arrival at the Cancun International Airport you will pass through immigration first, have all your documents on hand to ensure a speedy process. You will need your passport in hand. Families can pass through immigration together, have your kids’ documents and yours ready to rock. There is no longer a requirement for a tourist visa (FMM) at the Cancun Airport, you will receive a stamp in your passport and automatically receive a visa valid for 180 days in Mexico.
  6. After passing through immigration and customs at the Cancun International Airport, you will face what some call “The Gauntlet”. This is the stretch of hallway to exit the terminal and it will be filled with sales people trying to get you into their vehicles or time share presentations. To avoid the chaos of trying to find last minute transportation, it is highly recommended to reserve your private Cancun Airport transportation in advance. Getting through “The Gauntlet” when you have pre-booked Cancun transportation is a breeze, nod, smile, say “No Gracias” and just keep on walking until you find the uniformed representative from your transfer company, like the fine folks at Happy Shuttle Cancun
  7. Avoid the common scams at the Cancun Airport. There are some unscrupulous “sharks” out there who will do and say anything to make a sale, including lying to you. They will tell you that your transportation has been cancelled and you must go with them and re-book, causing you to lose your pre-paid transfer and be forced to pay again. The sharks are smiley and charming and their uniforms may make them seem legitimate BUT BEWARE, do not stop, do not engage, just keep on walking to your pre-arranged Cancun Airport transfer. They will often present to you deals that seem “too good to be true” and they probably are lying about that too. Do not get into unknown vehicles, reserve in advance for your safety.
  8. There are no covid restrictions to enter Mexico at the Cancun International Airport. When departing Cancun you must check the restrictions of the country you are flying to in order to avoid delays in the airport. Each airline and country will have different policies, please ensure that you comply with the requirements that apply to your case.
  9. Give yourself plenty of time for your Cancun Airport departure. When the sad day comes when you must leave Cancun, you will want to ensure you arrive at the Cancun Airport three hours before your departure time. Your pre-booked return transfer company will inform you of the best pickup time from your hotel to arrive at the airport on time.
  10. The best way to guarantee a smooth Cancun Airport experience is to know the facts before you go and pre-book your private transportation with an experienced company like Happy Shuttle Cancun. No fuss, no muss, no stress, just smooth travel plans that get you to your Happy place on the beach in no time.

All you need to know about airport transportation in Cancun with Happy Shuttle Cancun

Peace of mind, plain and simple. Read our reviews and you’ll see why our guests return to Happy Shuttle Cancun year after year for their private transportation services.

  • Happy Shuttle Cancun is a family-run local business with more than 17 years of experience
  • Our recent-model, air-conditioned vehicles are maintained daily and cleaned after every service to bring you a comfortable, safe ride to your hotel.
  • Our experienced drivers are licensed and insured, they know that your safety and comfort is their number one concern. They are also friendly and knowledgeable about the destination and will happily share their best local secrets!
  • 24/7 professional customer service with friendly folks standing by to answer all your questions and to monitor flight delays and changes so we will always be there when you land at the Cancun International Airport
  • The Happy Shuttle Cancun greeters at the Cancun airport are easy to spot in their neon green with their clearly marked signs, making it a breeze to navigate your arrival in the often chaotic concourses.
  • Extras! Need a car seat for your little one? No problem. How about a cold drink for the ride? Cheers and salud dear amigos, we can take care of that too, just advise us when you book and we can have the cooler waiting.
  • We are more than just the best Cancun airport transfers, check out our sister company Happy Tours Cancun for our recommendations for all your Cancun and Riviera Maya activities!

Now that you know all about getting through the Cancun airport, reserve your private transportation today!

Contact Happy Shuttle Cancun today to reserve your pre-paid Cancun airport transfers at the best price! Friendly world-class service and professionalism every single time. Travel with peace of mind with the experienced professionals of Happy Shuttle Cancun.

Still not sure to book your Cancun Airport Transportation? See what these Happy Shuttle Cancun customers are saying... 4.8 stars of 5, based on 7197 reviews

Happy Shuttle Cancun

4.8 /5
feefo logo
Independent Feedback based on 2597 verified reviews.

Professional and Efficient Service
Trusted Customer - 17 hours ago Cancun Airport Transportation to Mayan Palace Playa Del Carmen

We arrived at night and were concern about security in the area. The profesional staff and driver took the worry away. Thank you for providing an excellent and profesional service.

great experience felt very safe and comfortable.
GUSTAVO HERRERA - 18 hours ago Cancun Airport Transportation to Seadust Cancun Family Resort

easy to find very helpful, were knowledgeable of current weather and local places when asked.

Loved it
TY THORESON - 19 hours ago Cancun Airport Transportation to Isla Mujeres Ferry

We loved our driver Mario G! When we use the shuttle service again, we’re going to request him.

Reliable shuttle service
Trusted Customer - 19 hours ago Cancun Airport Transportation to Playa Paraiso

Communication was good in person and by email as to what to expect at airport and at hotel for departure. Nice vehicle/ good drivers getting us to and from airport with ease! Would use again!

ALICIA FORTIN - 19 hours ago Cancun Airport Transportation to Isla Blanca

Always professional, use them every time I come to Mexico. Safe

EVA BILGER - yesterday Cancun Airport Transportation to Puerto Morelos

Our Happy Shuttle service from Cancun to Puerto Morelos was excellent. The driver was waiting for our family at the airport when we arrived at 2:00 a.m. He was polite and professional, helped us with our baggage, and delivered us quickly and smoothly to our airbnb.

Read more
Definitely Recommended
TIM OTWAY - yesterday Cancun Airport Transportation to Beachscape Kin Ha Villas Cancun

They were extremely professional, spoke English well and very clean cars. They would have received a 5 star review had it not been for the fact that my driver was not at the designated spot to meet me when leaving the airport. I had to call the company’s central number so they could track him down. He arrived soon after.

Read more
Very Reliable!
Verna - yesterday Cancun Airport Transportation to Puerto Morelos

They are very organized and efficient. Also appreciate their quick replies to questions we emailed from Canada and while we were in Mexico.